#Spideroak account full

Elsie H.SpiderOak offers a suite of services for both individuals and businesses, including cloud backup, file sharing, and messaging.Quantum entanglement in the null sector July 22, 2022.England woman’s football team needs some colour? July 27, 2022.Public Service Internet monthly newsletter (Aug 2022) August 2, 2022.Follow me to the big trance sound of summer mix August 16, 2022.Illustrations for my book: AI or not to AI? August 22, 2022.Public Service Internet monthly newsletter (Sept 2022) September 1, 2022.One of the problems of dating apps: filters September 2, 2022.Heart in the clouds of Amsterdam mix September 14, 2022.Adaptive podcasting is public and you can get it now September 18, 2022.Dealing with all that spammy requests September 29, 2022.Public Service Internet monthly newsletter (Oct 2022) October 3, 2022.How was summer in my flat? October 5, 2022.Suggestions for places to store my backup data which is also zero-knowledge or I could client side encrypt it before uploading if needed. I guess its been a good but I have been thinking about switching since Spideroak is American based, the change to the warranty canary and finally something which has always bugged me – No two factor auth! Spideroak a while ago stopped their unlimited option and it feels like this the nail in the coffin by removing all the unlimited users?! I’m not the only one either, a few searches later I found others who have had similar emails. I get the zero-knowledge issue but something doesn’t add up.įrankly I’m pretty peed off about this all. Either theres a problem with my files or not. Note in option 1, if I pay more money I could still upload the same files to Spideroak!!! Something is fishy here. You won’t be able to keep your current account. The two options I can offer you are moving to a new 5 TB account (at your current payment price, normally it is a $320 / year plan) or cancellation and a refund. I’m sorry that I don’t have more details for you. Because of the No Knowledge nature of our product we can’t tell you exactly what is causing the issue. Your account has been using excessive resources, which has caused issues for a number of other users on the same server cluster as you. It felt like a phishing attack and since I have seen a bunch of new data dumps, you could hardly blame me.īut once I could verify everything I suggested removing some of my older computer backups after seeing this. I’m keen to resolve this but it strikes as a phishing attack. To check this isn’t a phishing attack can you tell me the name of the device and how much data is currently stored? The first thing I did was check my account directly and then replied with this… You can contact us by replying to this email, or by writing to Please contact us as soon as possible so we can help you move to one of the options I mentioned. At the end of the grace period if we still have not heard back from you your account will be canceled. If we don’t hear from you by the end of this week we will lock your account while retaining your data for a grace period of 14 days.

If you choose this option our support team will set up a refund as soon as we hear from you.

#Spideroak account full

Cancellation and a full refund of your most recent payment. If you choose this option a member of our support team will help you set up a new account, transfer your billing information, and place the new account on a 5 TB plan at the correct price.Ģ. A 5 TB account at the same price as your existing account. We have two options to offer to help you move forward:ġ. We realize this is sudden and we want to do what we can to help you. Because of this it will be necessary to close your current account. I’m writing to inform you that your account is in violation of our Terms of Service immediate action is needed on your part.īecause of the amount of data stored in your account or the type of data you are storing, your account is negatively affecting the accounts of other SpiderOak users. This is ************* from SpiderOak’s support team. Your account is in violation of our terms of service It looked like a classic phishing attack, except there was no link to fix the problem…